Manufacturing Visibility Leads to Improved Operations and Customer Service
Microsoft Dynamics, along with your Systematica team of seasoned manufacturing professionals, delivers solutions that can help provide a significant reduction in “quote-to-cash” by using flexible, changeable business processes, with high ROI and easy access to actionable information for decision making and KPIs.
Today, we enable the required visibility for manufacturers to manage complex assemble-to-order and engineer-to-order processes, utilize cross-company project management tools, implement lean best practices, shrink new product development cycles, respond quickly and accurately to customers, and compete globally. Systematica will analyze the following business processes in order to achieve real-time collaboration and gain full visibility across the global supply chain, setting you apart from the competition.
Are you looking to keep your customers happy and distinguish yourself from the competition? In today's competitive cost-cutting business environment, the manufacturing companies that takes better care of their customers will stand out. Microsoft® CRM enables you to track trends, problems and opportunities with your customers. Join this webcast to learn how Microsoft CRM provides manufacturing companies the high-quality service that keeps customers coming back time and again, from both a sales and service perspective.
Improving Customer Satisfaction in the Manufacturing Industry Using Microsoft CRM
- Work Order Management and Routing
Track detailed production costs and manage work orders more efficiently. Integrated sales and production processes support flexible, efficient make-to-order and configure-to-order environments. Integrating production with forecasting functionality significantly improves accuracy in build-to-forecast environments.
- Bill of Material (BOM) Management
Maintain complete and consistent assembly information. Manage materials, labor, and machine time more precisely, including cost and routing sequences.
- Manufacturing Resource Planning (MRP)
Help reduce stock outages, drive down inventory costs and streamline the production process with a comprehensive MRP solution. Material Requirements Planning empowers you to adjust procurement and production with greater precision ensuring proactive planning and educated procurement decisions.
- Quality Assurance (QA)
Implement tight control of the quality verification process, helping to ensure that products consistently meet or exceed customer expectations. Achieve high loyalty by providing customers with detailed information on the quality assurance testing conducted for the products being manufactured for them.
- Engineering Change Management (ECM)
Engineering Change Management provides management with easy ways to collect, organize and review changes to orders before they're authorized. Adjust processes and components to improve your products, introduce new technology and accommodate customer changes while minimizing the implementation effort required.
- Job Costing
Job Costing enables you to maximize profitability by delivering functionality to capture all costs when they occur and consolidating them in one location that is easy to access and manage. The end result is a comprehensive view of production profitability that enables manufacturers to accurately manage their jobs.
Find out more about how to enable manufacturers and their employees to better understand their customers, collaborate more closely with their supply and demand chains, streamline business processes, react quickly to changes in the market, and cut costs to ultimately yield improved customer satisfaction and operating margins. Microsoft Dynamics is easy to use, customize, maintain and integrate allowing for your desired growth.