Retail Distribution

Smarter Supply Chain Utilization

Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable retailers to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software—easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that helps you and your employees drive business success.

Microsoft Dynamics will assist retailers in meeting internal and external demands by:
  • Improving Operations and Reducing Costs
    • Providing a suite of application that can meet a broad spectrum of mid-sized retailers
      • Distribution
      • E-commerce
      • Field Service Management
      • Financial Management
      • HR Management
      • Manufacturing
      • Portals
      • Project Management and Accounting
      • Retail Point of Sale
      • Supply Chain Management
    • Starting new stores quickly with fast implementation of POS, Merchandising and ERP
    • Delivering reports on point-of-sale, product performance, and staff performance to understand where savings can be found, and what and when and at what price customers are purchasing
  • Improving Branch Operations
    • Become a trusted advisor who has a comprehensive view of the customer to assist in customer service coordination
    • Integrated accounting and customer relationship management (CRM) solution, to ensure CRM tasks performed by salespeople include important information such as quotations, billings, and shipment deadlines
    • Tighten delivery times and schedules by integrating specific customer requests into your business software to reduce or eliminate human errors
    • Coordinate all aspects of a customer’s profile when multiple personnel are communicating with a customer on a regular basis
  • Building Deeper Relationships with Supplies and Vendors
    • Delivering information such as forecasts and purchase orders directly to retail suppliers
    • Connecting retailers’ demand requirements directly to manufacturing, wholesalers and distribution operations
    • Shortening re-order cycles by integrating replenishment requirements with suppliers’ systems
Smarter supply chain management provides retailers with vast potential to decrease stock holdings and raise service levels for the consumer. The supply chain lies at the very heart of a retail operation, and the management is not just about trucks, pallets and warehouses. Supply chain improvements can be found by active collaboration with merchandise suppliers, integration of financial and merchandise plans, and use of advance ship notices. Large retailers’ use these developments today, however very many of them can be used by small and medium sized businesses. Size is not a barrier to adoption as Microsoft Dynamics can provide many of the capabilities of the larger companies and in many cases the 80/20 rule applies. For 20% of the effort and complexity you can get 80% of the benefits.

Find out more about how Microsoft Dynamics and Systematica can support your growth in the Retail industry.

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