Industrial Distribution

Increasing Profitability and Competitiveness

Microsoft’s solutions help enable industrial distributors to better meet customer mandates, streamline business processes from sales to warehouse to general ledger to suppliers, react quickly to changes and opportunities in the market, and collaborate on inventory availability with customers and suppliers while cutting costs to ultimately yield improved customer satisfaction and operating margins.

Microsoft helps enable industrial distributors to:
  • Manage the Supply Chain
    • Integrated contracts aid in delivering comprehensive service-level commitments
    • Increase on-time delivery with powerful customer/supplier integration, planning tools, and company-wide inventory visibility
    • real-time access to inventory, customer order status, sales, purchasing, and financial information across multiple locations streamlining the flow of information across your organization so that every department works with the same data for real-time decision making.
  • Improving Branch Operations
    • Become a trusted advisor who has a comprehensive view of the customer to assist in customer service coordination
    • Integrated accounting and customer relationship management (CRM) solution, to ensure CRM tasks performed by salespeople include important information such as quotations, billings, and shipment deadlines
    • Tighten delivery times and schedules by integrating specific customer requests into your business software to reduce or eliminate human errors
    • Coordinate all aspects of a customer’s profile when multiple personnel are communicating with a customer on a regular basis
  • Increase Profitability
    • Easily identify and eliminate areas of wasted activity based on global view of company operations
    • Take advantage of Automated Data Collection (ADC) systems to lower costs—while improving customer service
    • Utilize knowledge management tools to identify opportunities for new products and services to those customers most likely in need
Industrial distribution organizations need systems that can deliver a strong return on investment (ROI) in meeting current needs, while providing for the opportunity to scale dramatically to account for organic growth, acquisitions, changes in business focus, and other foreseeable future changes to the business. Microsoft Dynamics, along with Systematica Inc. offer tremendous flexibility and scalability to implement the solution to meet today’s requirements and to allow for substantial future growth and change.

Find out more about how Microsoft Dynamics and Systematica support the Industrial Distribution industry.

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