|Establish a 360-degree view of customer interaction and sales opportunities.
Free Download: Microsoft Dynamics CRM - Sales Force Automation Data Sheet
- Manage team engagement process
- Generate real-time sales quotes and marketing campaigns
- Standardize handling across geographic locations
|Plan, implement, and measure more effective marketing campaigns with Microsoft Dynamics CRM.
Free Download: Microsoft Dynamics CRM – Marketing Automation Data Sheet
- Maximize marketing dollars by centralized lead capture and tracking of campaigns
- Measure your marketing success with key performance indicators (KPIs)
- Initiate and distribute campaigns and communications instantly
|Improve customer satisfaction and capitalize on relationships across your organization.
Free Download: Microsoft Dynamics CRM – Customer Service Data Sheet
- Respond to cases faster with access to complete case and customer data.
- Avoid duplicated efforts by using cross-channel knowledge and collaboration.
- Schedule services and resources to serve customers effectively.