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Webinars
Dynamics Solution Webinars
When your people have the right technology, it can transform your organization. Add these upcoming live webinars to your calendar or view the archived webcasts to find out how these innovative technologies can help your people and your business.Upcoming Live Webinars
SharePoint Business Portal
MSDN Webcast:
SharePoint Server 2007 and Business Intelligence (Level 200)
In this webcast, we discuss business intelligence (BI) (advanced reporting) integration with your Microsoft Office SharePoint Server 2007 Web site. We demonstrate configuration of Excel Services in SharePoint Server 2007, key performance indicators (KPIs), and more. We use the Report Center template and show you how you can easily integrate line-of-business (LOB) data into your site.
On-Demand Webcasts CRM
Momentum Webcast:
Improving Visibility into Organizational Performance. Delivering BI Capabilities Through Microsoft’s Dynamics Offerings (Level 200)
The key to successful performance management is based on bringing together people, process and technology in a way that allows an organization to align around its strategic goals and objectives, promoting agility in its decision making. In this series we take a deep look into Performance Management solutions to help you gain an understanding of their role in your organization. In this economy, improving visibility into organizational performance can provide your organization with a competitive edge. You’ll also hear from a Microsoft expert how you can improve performance management using many of the solutions you already own.
Momentum Webcast:
Grow Your Business with Microsoft Dynamics CRM (Level 100)
How well can you react to and even predict ever-shifting customer needs and competitor moves? Business moves quickly today, requiring that every company continuously reexamine direction, strategies, suppliers, and partners—literally every variable and relationship that might lead to complacency. The search for competitive advantage may mean that some of your best customers pick up and leave without you ever knowing that there was a problem.
Learn how Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system, which gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution, helping you drive consistent and measurable improvements in everyday business processes.
Microsoft Business Solutions Webcast:
Improving Customer Satisfaction in the Manufacturing Industry Using Microsoft CRM
Are you looking to keep your customers happy and distinguish yourself from the competition? In today's competitive cost-cutting business environment, the manufacturing companies that takes better care of their customers will stand out. Microsoft® CRM enables you to track trends, problems and opportunities with your customers. Join this webcast to learn how Microsoft CRM provides manufacturing companies the high-quality service that keeps customers coming back time and again, from both a sales and service perspective.Microsoft Business Solutions Webcast:
Improving Your Success with Microsoft CRM (Level 200)
Keeping your customers happy is critical in distinguishing your company from the competition. In today's competitive cost-cutting business environment, the enterprise that takes better care of its customers will stand out. Join this webcast to learn how Microsoft Customer Relationship Management (CRM) provides the high-quality service that keeps customers coming back time and again, from both a sales and service perspective.
Momentum Webcast:
Learn About Customers’ Experiences with Microsoft Dynamics CRM (Level 100)
Tune in to this webcast as customers share their experiences with Microsoft Dynamics CRM 3.0 and describe how this powerful customer relationship management (CRM) system has helped their organizations grow. Microsoft Dynamics CRM gives customer-facing employees the information they need to provide truly impressive customer service. We show you how Microsoft CRM integrates seamlessly with familiar Microsoft Office programs, such as Outlook. From Outlook, employees can access Microsoft CRM sales, marketing, and customer service modules to help make sales decisions, market products, solve problems, and get strategic views of the business. Attend this webcast to get answers to your CRM questions from customers who have experience with Microsoft Dynamics CRM.
Small Business Webcast:
Microsoft CRM for Small Business-Introduction (Level 100)
Are you looking for a way to provide top-quality customer service, make better-informed decisions, and increase sales? During this webcast you will learn how Microsoft CRM helps you sell more effectively and deliver better service to your customers while providing you with a deeper knowledge of your customers and current sales activities. This webcast will show how Microsoft CRM allows you to manage and share business information easily, giving you a more complete view of customers and your company's interaction with them. Please join us for this 60-minute webcast and find out what Microsoft CRM can do for your small business needs.
Microsoft Business Solutions Webcast:
Microsoft CRM: An Advanced Look (Level 200)
Successful sales professionals know that one of the keys to success is a consistent sales process. It is a challenge to have a repeatable sales experience for customers without a well documented and executed sales strategy. Creating a powerful sales methodology is just the first step. The next steps are getting your entire sales organization to follow it, and keeping it uniform across that sales organization. Be on hand for this webcast and learn how Microsoft CRM details the steps sales professionals must execute for every opportunity and gives sales managers visibility into those processes. Give your sales force the tools to execute on your processes and win more business.
Microsoft Dynamics Webcast:
Choosing the Right Customer Relationship Management Solution (Level 100)
Determining the right customer relationship management (CRM) solution out of those available today can be daunting. It is critical to find a solution that can meet your business needs while reducing costs and increasing profitability. Join this webcast to find out how the flexibility and power of Microsoft Dynamics CRM can benefit your organization immediately, and learn how Microsoft Dynamics CRM compares with the other leading CRM solutions.
Momentum Webcast:
Drive Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit (Level 100)
In years past, companies competed by being mostly product-centric. They organized their processes and resources based on the products and the systems that supported those products. Today, strategies based solely on products are yielding to customer-centric strategies, so organizations are looking at how to build a competitive advantage based on how well they serve their customers. This is the era of customer relationship management (CRM). Customer relationship management software can help people work more effectively because they have access to a complete view of customer information and business data across the company, standardized and consistent business processes, and collaboration tools that simplify working with colleagues and partners. When done well, CRM can positively influence the bottom line. In this session, we show how using Microsoft Dynamics CRM as a vehicle to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
Momentum Webcast:
Do Extraordinary Things Every Day with Microsoft Dynamics CRM! (Level 100)
Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution and empower your employees to respond quickly to customer demands and increase customer satisfaction. In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0. Learn how you can stay connected and make more informed decisions by:
- Giving your whole company a complete view of customer history inside and outside of their customer relationship management (CRM) system.
- Enable your team to quickly hit the ground running with a native Microsoft Office experience. This includes using tools that they are familiar with, such as Microsoft Office Outlook for tasks, calendar, and contact management, Microsoft Office Excel for reporting, and Microsoft Office Word for mail merges.
- Help to drive return on investment (ROI) through increased company-wide productivity.
In the past, customer relationship management (CRM) projects have often been a point of contention between business and IT. Both groups worked hard to make the projects successful, but the inherent product designs did not make it easy to meet the needs of users, management, and IT. Users need a tool that helps them do their job and gives them complete, accurate, and easy access to customer information while minimizing data entry. Management needs a reliable system that ensures business processes are consistent and customer information is complete and accurate. IT needs a solution that fits within their infrastructure, takes advantage of existing investments and skill sets, and is easy to configure, customize, and upgrade while also providing a low total cost of ownership (TCO). Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT. See a product demonstration of Microsoft Dynamics CRM as we explain how Microsoft Dynamics CRM can help you drive consistent and measureable improvement in everyday business processes. Learn how Microsoft Dynamics CRM can help you:
- Gain clear visibility into your sales pipeline.
- Make smarter business decisions.
- Reduce your sales cycles and increase close rates.
- Respond quickly to customer demands.
- Accurately measure marketing impact.
Small Business Webcast:
Are You Ready for CRM? Seven Ways to Know
Knowing your customers and their needs as thoroughly as possible is central to any business. And that's the very point of customer relationship management software, sophisticated business software commonly known as CRM. The question is, is CRM for you? This webcast provides an informative discussion around CRM and outlines seven criteria that will help you decide if you are ready for Microsoft CRM!
Microsoft Dynamics Webcast:
Connecting Your People, Your Customers, and Your Company with Microsoft Dynamics GP 9.0
Find out how version 9.0 of Microsoft Dynamics GP, formerly known as Microsoft Business Solutions-Great Plains, can help you connect your people, your customers and your organization. This webcast explores some of the innovations and new features in Microsoft Dynamics GP 9.0 that help you build and maintain strong customer, employee, and business connections, such as new security-enhanced extranet capabilities, and also expanded connections and business processes. We also look at enhancements to the integration between Microsoft Dynamics GP 9.0 and Microsoft Dynamics CRM, formerly known as Microsoft CRM.
Microsoft Dynamics Webcast:
Exploring Microsoft CRM Solutions: When Is an Online Deployment Right for You?
Lengthy and costly implementations, inflexible software, and poor user adoption hamper organizations looking for technology to improve their customer relationship management (CRM). Microsoft delivers the power of choice with both on-premise and on-demand CRM solutions through Microsoft Dynamics CRM and Microsoft Dynamics CRM Online. We concentrate on Microsoft Dynamics CRM Online in this webcast.
Microsoft Dynamics CRM Online delivers a fast, flexible, and familiar CRM solution for businesses looking to combine the power of online services with the richness of productivity applications for sales, marketing, and customer service teams. Because Microsoft Dynamics CRM Online is an extension to familiar Microsoft Office system applications like Outlook, you can begin seeing results right away. In this webcast, we explore the criteria customers use when evaluating an online solution, deliver an overview and demonstration of Microsoft Dynamics CRM, and provide a customer's perspective on why they chose an online deployment.
On-Demand Webcasts GP
Microsoft Business Solutions Webcast:
Reduce HR's Administrative Tasks and Empower Your Employees with Microsoft Business Portal Human Resources Management (Level 200)
Discover how the powerful new HR Management modules for Microsoft Business Portal can free your human resources staff from the drudgery of performing routine administrative tasks, allowing them to focus on more strategic objectives. This webcast will demonstrate how your employees can update their own records within Microsoft Business Portal using the HRM Self-Service Suite.
Momentum Webcast:
Improving Visibility into Organizational Performance. Delivering BI Capabilities Through Microsoft’s Dynamics Offerings (Level 200)
The key to successful performance management is based on bringing together people, process and technology in a way that allows an organization to align around its strategic goals and objectives, promoting agility in its decision making. In this series we take a deep look into Performance Management solutions to help you gain an understanding of their role in your organization. In this economy, improving visibility into organizational performance can provide your organization with a competitive edge. You’ll also hear from a Microsoft expert how you can improve performance management using many of the solutions you already own.
Momentum Webcast:
Have You Outgrown Your Current Accounting Software? Microsoft Dynamics GP Can Help (Level 100)
Are you concerned with the ability of your current accounting software to scale to your changing business needs? Do you worry about compliance and the security of your financial information? Have you experienced performance or reliability issues as your business has grown and become more complex? If you answered yes to any of these questions, then you do not want to miss this webcast. Learn about software that enables you to handle your business needs and enhance your productivity now and into the future. Microsoft Dynamics GP can help your company:
- Adapt to your changing business needs.
- Secure the integrity of your financial information.
- Integrate with familiar Microsoft Office system applications like Outlook, Word, and Excel.
- Get an accounting solution up and running quickly at a price designed to fit your budget.
Microsoft Dynamics GP:
Streamline Payroll & HR for Incentive Pay Manufacturers
If your payroll process is incentive based chances are you are buried in paper, reviewing endless excel spreadsheets or correcting excessive errors due to manual entry. The automation enabling technology of Microsoft Dynamics GP will provide your management team immediate cost savings and deliver just what they want, performance metrics on their employees and increased manufacturing technician satisfaction. Join this on-demand webinar to learn how transform the fragmented, high overhead cost landscape to one of lean, streamlined manufacturing. View Now
Momentum Webcast:
Improving Visibility into Organizational Performance
The key to successfl peurformance management is based on bringing together people, process and technology in a way that allows an organization to align around its strategic goals and objectives, promoting agility in its decision making. In this series, designed Technical Executives and their Sr. IT Staff , we will take a deep look into Performance Management solutions to help you gain an understanding of their role in your organization. In this economy, improving visibility into organizational performance can provide your organization with a competive edge. You’ll also hear from a Microsoft expert how you can improve performance management using many of the solutions you already own.
With over 250,000 ERP users in the Dynamics product line, Microsoft is a leader in business management solutions (business applications for financials, supply chain management, manufacturing, human resources and much more). Please join us for this final session to learn more about how companies that have chosen Microsoft solutions are reducing costs, growing revenues and empowering their employees. In this session, you will gain key industry analyst insight and hear how a customer worked side by side with their partner to enable a powerful BI platform to improve their business operations.
Microsoft Dynamics Webcast:
Extend Information to Empower Non-Microsoft Dynamics GP Users
Learn how to make information access an easy and natural part of every employee's daily routine so they can make confident, daily, operational decisions by monitoring current financial activity and comparing it to history or to a plan. Discover how to call attention to vital information such as analytical views of sales trends, customer-buying patterns, and values that people can use to answer key questions by creating role-specific dashboards based on Microsoft Office Excel to display key Microsoft Dynamics GP information with Analysis Cubes. Attend this webcast and find out how create a complete view of your business and reinforce your strategic direction by setting, monitoring, and disseminating the most important performance indicators throughout the organization, allowing all levels of the organization to participate in achieving business goals and streamlining communication of key initiatives.
Microsoft Business Solutions Webcast:
Increase Business Efficiencies with Microsoft Great Plains and eExpense
Take the expense out of expense reporting with eExpense, a market-leading travel and entertainment management solution, within Microsoft Business Solutions-Great Plains Professional Edition. Join this 60-minute webcast and learn how your company can reduce operational costs, increase business efficiencies, and improve company focus, maximizing limited resources and bottom-line results. Concur Technologies, an expert on eExpense, will help you to maximize the potential of this solution within Microsoft Great Plains.
Microsoft Business Solutions Webcast:
Improving Your Revenue/Expense Deferrals Efficiency
Deferring revenue and distributing costs over multiple periods is a smart financial strategy for many businesses. Unfortunately, implementing this approach can be a time-consuming and error-prone endeavor. Join us for this 60-minute webcast to discover how Revenue/Expense Deferrals for Microsoft Business Solutions-Great Plains simplifies the complex tasks and calculations associated with this process, greatly increasing accounting accuracy.
Microsoft Dynamics Webcast:
Deliver Competitive Distribution Operations with Microsoft Dynamics GP
With challenges like shrinking customer bases and increasingly intense competition, business leaders find simplifying inventory and logistics management is becoming critical. Join us to learn how your Microsoft Dynamics GP solution can help you improve customer and vendor relations, increase productivity, and gain a competitive edge. We show you ways Microsoft Dynamics GP can empower you to use sales, inventory, and purchasing data and processes to improve operational efficiency, which can impact both the top line and bottom line. Attend this webcast to see how Microsoft Dynamics GP can help you reduce costs and increase productivity, despite having intense price pressures or low profit margins.
Microsoft Dynamics Webcast:
Is It Time to Move from Microsoft Small Business Financials to Microsoft Dynamics GP?
Microsoft Small Business Financials has helped your business get to where it is today. But as your business grows, your financial software needs to meet ever more complex requirements. Attend this webcast to see what is involved in transitioning from Microsoft Small Business Financials to Microsoft Dynamics GP and to explore the more sophisticated management, planning, and reporting capabilities in Microsoft Dynamics GP.
Microsoft Dynamics Webcast:
Advanced Distribution: Process Workflow Within Microsoft Dynamics GP
There can be many moving parts within distribution operations. Consequently, it can be difficult to provide the needed control and standardized processes for fulfillment orders within distribution operations. Learn how Microsoft Dynamics GP Advanced Distribution and Advanced Picking provide an efficient and easy way to bulk pick inventory items and pack and ship fulfillment orders.
Momentum Webcast:
Learn About a Customer’s Experiences with Microsoft Dynamics GP
Tune in to this webcast to hear a Microsoft product expert describe how Microsoft Dynamics GP can help you deliver business benefits. You also get to interact with a Microsoft Dynamics GP customer, so you can learn about this customer’s experience with the product and how it has helped this customer’s organization grow. Microsoft Dynamics GP integrates well with other Microsoft products, and users of these products are likely to find the Microsoft Dynamics GP user interface familiar. This means people across your organization can use skills and products they may already know, such as Windows Internet Explorer, Microsoft Office System products, and Microsoft SQL Server, to access and communicate information managed within Microsoft Dynamics GP. Attend this session to get answers from someone who has been there before, an experienced Microsoft Dynamics GP customer.
MAS 90/200 Was Right Then, Dynamics GP is Right Now
Like many, MAS 90/200 met your needs when you purchased it. However, your company has grown, and your needs are more complex. You need advanced reporting built on the tools you know like Microsoft Excel, you need advanced functionality to address your more complex business processes, and you want it all from a company you know will be around – Microsoft. Please join us in this informative session where you will hear from customers that have made the switch, see a demonstration of key Dynamics GP functionality, and learn about exciting offers for people on MAS 90/200 right now.On-Demand Archived Webinars
- Building High-Value Connections with Your Supply Chain
Original Air Date: May 15, 2007 - Deliver Competitive Distribution Operations with Microsoft Dynamics GP
Original Air Date: April 24, 2007 - Financial Management and Business Intelligence Solutions for a High-Performance Workplace
Original Air Date: April 16, 2007 - Microsoft Dynamics Invites You to Learn More About Microsoft Dynamics GP
Original Air Date: March 26, 2007 - Discover how Business Analytics Are Not Just for Fortune 500 Companies Anymore
Original Air Date: March 20, 2007 - Learn About a Customer’s Experiences with Microsoft Dynamics GP
Original Air Date: February 27, 2007 - The Power of Choice with Microsoft CRM
Original Air Date: February 12, 2007 - Enhance Productivity Through Collaboration Using Business Portal for Microsoft Dynamics GP
Original Air Date: January 30, 2007
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SystematicaWhat others say...
“Systematica has been a very good partner to Rotonics as we implement Microsoft Dynamics GP. The team assigned to our account works well with the personnel from all departments, and they have been very helpful in responding to our needs.”
Randy Morris
CFO, Rotonics Manufacturing
“Buyers also like Microsoft Dynamics CRM’s usability and its quick time-to-value compared with traditional CRM applications.”
Forrester Research,
February 2007
“Elizabeth's continues to be a great asset and resource on the existing Microsoft GP implementation as well as in other projects. I am truly thankful for her hard work, dedication, outstanding attitude and work ethic. We have been very fortunate to have her on this project.”
Doug Russell
Rotonics Manufacturing Inc.
“Sara never surprises me with how thorough she is! That’s why I’m glad we have her in our team.”
Sandy Perez
Glidewell Laboratories
“I wanted to thank you for all you and Sara are doing to assist Steve and I to be successful in our Dynamics CRM implementation. I have noticed that success is never achieved alone, but failure can indeed be a one man show.”
Phil Ruggiero
The Circle C Company
“Working with Systematica has been a Godsend and I have enjoyed every minute of it.”
Doug Russell
Rotonics Manufacturing
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